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| BuyAndWalk.com is committed to excellence. That’s why we offer an outstanding customer service and 100% satisfaction guaranteed. If you are not happy with your purchase, we will be happy to accept a return or an exchange at no cost to you. |
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| You can return your purchase for up to 30 days from the purchase date. |
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| Products must be in the exact condition you receive them and in the original box. |
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| BuyAndWalk.com does not guarantee wear or tear or any damage unrelated to the manufacturer. |
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| Return shipping has absolutely no cost for you. We will provide you with a pre-paid domestic label to return the purchase. |
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| Please do not send your purchase back to the manufacturer. Send it to us and we will take care of everything. |
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| To return your purchase, please follow these simple steps: |
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| 1. Log in into your account. |
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| 2. Click on the "View detail" button next to the order which contains the item you want to return. |
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| 3. Click on the "View detail" button next to the item you want to return. |
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| 4. Click on the link that takes you to the return request form. |
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| 5. Submit the request return form. |
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| 6. You will receive an e-mail with a link to access to the return label. |
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| 7. Print the return label and attach it to the box where your item was shipped, not the original item’s box. Example: if you buy a pair of Reebok shoes, we will ship you the shoes in the original Reebok’s box. And the Reebok’s box will be sent inside a BuyAndWalk.com’s or a couriers’ shipping box. The return label must be attached to that shipping box (the BuyAndWalk.com’s or courier’s box). |
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| 8. Within the shipping box you must put the item you want to return with its original box (in the same way the item was shipped). |
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| 9. Drop the package in your nearest FedEx Kinko’s Centre. |
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| 10. As soon as we receive the returned item we will fully refund your credit card. |
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